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Contact the Plans
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Contact the plans for:

  • Benefit questions.
  • Choosing a doctor or dentist.
  • Verifying your doctor contracts with the plan.
  • Verifying your drugs are covered.
  • ID cards.
  • Copayments, coinsurances, deductibles, and claims.

Employees - Contact your personnel, payroll, or benefits office for:

  • Address and telephone number changes.
  • Requests for forms.
  • Adding or dropping dependents.
  • Payroll deduction information.
  • Eligibility complaints/appeals.

Retirees, COBRA, and Leave Without Pay members - Contact PEBB Benefits Services for:

  • Eligibility questions or changes (Medicare, student, divorce, etc.).
  • Account updates (address, phone, etc.).
  • Eligibility complaints/appeals.
  • Payment information.

Medical

Aetna Public Employees Plan

Toll-Free: 1-800-222-9205
TTY/TDD: 1-800-628-3323
Find a Provider   |  Visit the Plan's Website

Group Health

Local: 206-901-4636
Toll-Free: 1-888-901-4636
TTY/TDD: 711 or 1-800-833-6388
Find a Provider   |  Visit the Plan's Website

Kaiser Permanente

Non-Medicare Members, Portland area: 503-813-2000
Medicare Members: 1-877-221-8221
Toll-Free: 1-800-813-2000
TTY/TDD: 1-800-735-2900
Find a Provider   |  Visit the Plan's Website

Premera Blue Cross

Toll-Free: 1-800-817-3049
TTY/TDD: 1-800-842-5357
Visit the Plan's Website

SecureHorizons

Toll-Free: Current Members: 1-866-572-9396
TTY/TDD: Current Members: 711
Find a Provider   |  Visit the Plan's Website

Uniform Medical Plan

Local:1-800-762-6004
Toll-Free:1-800-762-6004
TTY/TDD:1-888-923-5622 or 360-923-2701
Find a Provider   |  Visit the Plan's Website

Dental

DeltaCare

Toll-Free:1-800-650-1583
Find a Provider   |  Visit the Plan's Website

Uniform Dental Plan

Toll-Free:1-800-537-3406
Find a Provider   |  Visit the Plan's Website

Willamette Dental

Toll-Free:1-800-360-1909
Find a Provider   |  Visit the Plan's Website

Life Insurance

ReliaStar Life Insurance Company
1-866-689-6990

Long Term Care Insurance

John Hancock Life Insurance Company (U.S.A.)
1-800-399-7271

Long Term Disability

Standard Insurance Company
1-800-368-2860

Flexible Spending Account

Application Software, Inc. (ASI)
1-800-659-3035

Dependent Care Assistance Program

Application Software, Inc. (ASI)
1-800-659-3035

Auto and Home Insurance

Liberty Mutual Insurance Company
1-800-706-5525