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Contact the Plans
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Contact the plans for:

  • Benefit questions.
  • Choosing a doctor or dentist.
  • Verifying your doctor contracts with the plan.
  • Verifying your drugs are covered.
  • I.D. cards.
  • Copayments, coinsurances, deductibles, and claims.

Employees - Contact your personnel, payroll, or benefits office for:

  • Address and telephone number changes.
  • Requests for forms.
  • Adding or dropping dependents.
  • Payroll deduction information.

Retirees, COBRA, and Leave Without Pay members - Contact PEBB Benefits Services for:

  • Eligibility questions or changes (Medicare, student, divorce, etc.).
  • Account updates (address, phone, etc.).
  • Eligibility complaints/appeals.
  • Payment information.

Medical

Aetna Public Employees Plan
Toll-Free: 1-800-222-9205
TTY/TDD: 1-800-628-3323

Group Health Classic
Local: 206-901-4636
Toll-Free: 1-888-901-4636
TTY/TDD: 1-800-833-6388

Group Health Value
Local: 206-901-4636
Toll-Free: 1-888-901-4636
TTY/TDD: 1-800-833-6388

Kaiser Permanente Classic
Local: 503-813-2000
Toll-Free: 1-800-813-2000
TTY/TDD: 1-800-735-2900

Kaiser Permanente Value
Local: 503-813-2000
Toll-Free: 1-800-813-2000
TTY/TDD: 1-800-735-2900

UMP Conversion Plan 1
Local: 425-670-3000
Toll-Free: 1-800-762-6004
TTY/TDD: 1-888-923-5622

UMP Conversion Plan 2
Local: 425-670-3000
Toll-Free: 1-800-762-6004
TTY/TDD: 1-888-923-5622

Uniform Medical Plan
Employees
Local: 425-670-3000
Toll-Free: 1-800-762-6004
TTY/TDD: 1-888-923-5622

Retirees
Local: 425-686-1350
Toll-Free: 1-800-352-3968
TTY/TDD: 1-888-923-5622

Additional Medicare Options

Group Health Medicare Advantage Classic
Local: 206-901-4636
Toll-Free: 1-888-901-4636
TTY/TDD: 1-800-833-6388

Group Health Medicare Advantage Value
Local: 206-901-4636
Toll-Free: 1-888-901-4636
TTY/TDD: 1-800-833-6388

Kaiser Permanente Senior Advantage Classic
Local: 503-813-2000
Toll-Free: 1-800-813-2000
TTY/TDD: 1-800-735-2900

Kaiser Permanente Senior Advantage Value
Local: 503-813-2000
Toll-Free: 1-800-813-2000
TTY/TDD: 1-800-735-2900

Premera Blue Cross Plan E
Toll-Free: 1-800-817-3049
TTY/TDD: 1-800-842-5357

Premera Blue Cross Plan J
Toll-Free: 1-800-817-3049
TTY/TDD: 1-800-842-5357

Secure Horizons Classic
Toll-Free: Current Members: 1-800-813-2000 Non-members: 1-800-647-7328
TTY/TDD: Current Members: 1-800-685-8480 Non-members: 1-800-387-1074

Secure Horizons Value
Toll-Free: Current Members: 1-800-813-2000 Non-members: 1-800-647-7328
TTY/TDD: Current Members: 1-800-685-8480 Non-members: 1-800-387-1074

Dental

DeltaCare
Toll-Free: 1-800-650-1583

Uniform Dental Plan
Toll-Free: 1-800-537-3406

Willamette Dental
Toll-Free: 1-800-360-1909

Life Insurance

ReliaStar Life Insurance Company
1-866-689-6990

Long Term Care Insurance

John Hancock Mutual Life Insurance Company
1-800-399-7271

Long Term Disability

Standard Insurance Company
1-800-368-2860

Flexible Spending Account

Application Software, Inc. (ASI)
1-800-659-3035

Auto and Home Insurance

Liberty Mutual Insurance Company
1-800-706-5525