How to Contact Us
Contact PEBB's Outreach and Training Unit by email or call 1-800-700-1555.
PEBB Suspends Applications
The PEBB Program has suspended the processing of applications from counties, municipalities, other political subdivisions, and tribes interested in purchasing benefits from PEBB.
The PEBB Program determined that the criteria it uses to review applications should be put into rule in the Washington Administrative Code.
We will work to adopt criteria in rule by January 1, 2013. We will begin to review applications again at that time.
For updates on HCA progress, please check back at this website or contact Steve Norsen at .
Operational Information
- Rates – Rates are set for a plan year – January 1 through December 31. HCA sends a notice to groups via email in the fall before the new rate effective date of January 1.
- Monthly Billing – HCA sends an invoice around the 25th of the month before the month of coverage. HCA requires payment in full by the 20th of the month of coverage. For example, around May 25th an invoice will be sent for June coverage. Payment in full for June coverage is due by June 20th.
- Account Maintenance – Groups must maintain their own accounts and will need to identify who within your agency will be responsible for "keying" account information into the PEBB Insurance System. The PEBB Outreach and Training staff will help facilitate this process and will provide your staff with the appropriate training.
Terminating Participation
- The group may request termination of participation in the PEBB Program once it
meets the participation requirements and in accordance
with the Interlocal or Intergovernmental Agreement; Section 8, Termination.
- Termination of PEBB coverage includes all employees, retirees, and individuals on COBRA, Leave Without Pay, or Extension of Coverage
- The group must submit written notification of their intent to terminate participation in the PEBB Program to the PEBB Outreach and Training Manager at least 60 days before the end of the plan year (December 31).
- The Outreach and Training Manager will acknowledge the acceptance of the group's termination in writing.
- The PEBB Program will notify each employee and retiree of the termination.
- PEBB staff will terminate all employee/retiree accounts in the PEBB insurance system.
- HCA will send a Certificate of Creditable Coverage to each enrolled member after the termination.

