Bookmark & ShareFor Immediate Release: 10/06/2009
In September, the Public Employees Benefits Board (PEBB) Program mailed a letter to 81,000 employee and non-Medicare retiree subscribers, requesting them to provide proof of their covered family members’ eligibility or remove them from the account.
Starting the week of October 5, PEBB will mail follow-up letters to subscribers each week regarding the status of all processed documents. As of October 2, 8 percent of PEBB subscribers who received the request have successfully completed the verification process.
If you call PEBB Benefits Services at 1-800-200-1004, please be patient. The PEBB Program continues to receive up to three times as many phone calls as usual, and the calls are taking longer. You can also find more information under Verify My Family Members on PEBB’s home page. From here, you can find:
- Frequent questions and answers
- Resources to help you get a copy of a birth or marriage certificate
- How to contact the PEBB Program via email for further questions
Employees’ personnel, payroll, or benefits office staff may also help answer questions.
Some common questions include:
